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Every product of our company is a wholesale product. It is only supplied to dealers and not retailed. Please do not take pictures directly, otherwise we will not ship it.

After becoming our distributor, the first purchase can be mixed batch according to the minimum order quantity specified by the company or according to the mixed batch conditions.

The company follows the principle of small profits but quick turnover. For large mixed batches or batch orders, please consult our customer service manager.

Due to the wholesale nature, low profits.All transactions of our company are subject to payment and delivery: payment via Alipay or bank transfer.

The products shipped by our company are all individually exquisitely packaged. In addition to the original packaging, we also add outer packaging to enhance the pressure resistance. Although we have taken the best protective measures, we still cannot 100% avoid problems that occur during long-distance transportation., such as: scratches, bumps, squeezes, etc.

Our products have a basic amount of inventory. However, since our toys, models, etc. are all hot-selling products, and there are also many export and domestic sales orders, we do not rule out the possibility that some products may be out of stock after placing an order, so we will ship the goods.It is normal for the lead time to be two to three days, and we will try our best to arrange delivery as early as possible.If it is in stock, we will try our best to deliver it on the same day. If some items are not in stock, we will ship it within three days. Please understand!If you want to place a large order, the delivery date and payment method need to be determined after discussing with customer service.

Our company's nationwide default express delivery is �Express Express, Zhongtong Express, YTO Express, if it cannot be delivered to the area, please contact the seller first. If you need other express delivery, please contact customer service.The freight is charged according to the actual weight. Please contact customer service to modify the freight after taking the photo!

Solution to the out-of-stock problem: Generally, we will contact the consignee to inform the reason for the shortage, and obtain the consignee's consent to change the style or color, etc.If the consignee cannot be contacted, the default principle is to ship as much as can be ordered.The remaining payment will be refunded to the purchaser.

When signing for the package, the buyer must verify it in person and then sign.If you find that the quantity does not match or the goods are damaged, please seal it immediately and refuse to sign, and contact the store owner in front of the courier as soon as possible. You can return it after confirmation.Once signed for, our store will not bear any responsibility, please note!!!The same problem occurs after others sign for it, so please be sure to sign for it in person!

Damage: Our company will not be responsible for damage caused by transportation reasons (it is recommended to choose insured logistics such as Debon).However, we are obliged to make every effort to help customers solve this problem. Our company will use double-layer logistics packaging, cushioning, compact stacking, etc. to avoid damage.Please be sure to check the quantity and appearance of the goods with the courier (this is your right). If the quantity is incorrect or the appearance is damaged, please ask the courier to sign for confirmation or reject the goods.

Problem 1: The courier refuses to open and inspect together
Solution: You must take the express delivery note after signing for it, and return it to the courier after checking it.
Problem 2: The courier refuses to sign to confirm the missing amount
Solution: Just write down the courier’s phone number and name.

Subjective defects: Our products are of high quality and low price, and offer excellent value for money.Afterwards, I felt that the workmanship was a bit rough, had flaws, was not made of good materials, was different from what I imagined, etc., but these are not quality issues. No product is perfect, so please avoid it if you are too picky. Our pictures are allActual photos, all sizes are measured manually, 1-2CM error is normal.

Returns and exchanges: Return conditions---If the quality problems of the product itself lead to the loss of the functions of the product itself, we will return or exchange the products, but the resulting shipping costs will be borne by the buyer (most problems can be solved by replacing the battery), adjust the battery placement position, wire connection... and other simple ways to solve the problem. To sell toys, you must know how to repair them).For other reasons such as poor sales, not as good as expected... and other reasons that are not quality problems of the product itself, we will not provide returns or exchanges!

Product quality: All products shipped by our company will pass multiple inspections during production, post-production, and before dispatch, and will be shipped only after they are fully qualified. However, various uncertain factors will lead to the loss of product functions.

Pictures and actual objects: Product pictures are 100% genuine.Physical photography can truly reflect the actual product itself, but factors such as light, shooting level, etc. may cause slight differences between the pictures and the actual product.Due to market changes and other factors, the factory may adjust the color and packaging method of the product and outer packaging, please refer to the actual situation.

Others: Although we make high-quality toys, for perfectionists or those who have strict product requirements, please turn around and take a graceful detour.
Transportation is completed by a third-party logistics company and is beyond our control.The transportation time is affected by many factors such as weather, vehicle arrangements, traffic conditions, etc. The estimated transportation time we give you is for reference only and is not part of the contract or a reason for return.

Buyers are advised to read the above terms carefully and they will take effect from the time of ordering.If you have any objections, please confirm with our staff before ordering.

Special emphasis: [Returns and after-sales service]
1. Before returning or exchanging goods, you must notify our customer service and obtain our consent before you can return or exchange goods, otherwise we have the right to refuse!(Retail if there is any quality issue)�If there is a problem, the customer will be compensated based on the actual freight of the shipment, and all pay-on-delivery packages will be refused.) For logistics returns, please attach a return list so that the staff can check the goods upon receipt.

2. After placing an order, customers are requested to promptly check the website notice or contact the website after-sales staff to obtain the order number, and pay attention to the order number. If you encounter any problems, please proactively contact the express company and the website staff to solve the problem..This site is not responsible for delays caused by express delivery.We will try our best to negotiate with the express company to help solve the problem.

3. Return and exchange instructions:

①: For brand new products with quality problems (verified by our staff, it is indeed a quality problem), we will refund the full amount, including return shipping!

②: Brand new refund will not affect the second sale (the color box is intact and the aircraft has not been used), we will give a 20% discount

③: For depreciation returns, if the packaging color box is damaged, the aircraft has obvious impact marks, friction marks, or external damage, we will provide a 30% refund [If there are any missing accessories, additional accessory fees will be deducted]

④: Return due to serious damage.�We have the right to refuse the return of this type of product, or decide to provide a 40-50% refund based on the degree of damage to the product!

4. Our company has quality inspectors to conduct strict inspections on the products before, during and after production to ensure that the product quality is 100% correct before shipment. However, due to various uncertain factors, our company onlyIt can be guaranteed that 97%-98% of the product quality will be problem-free after arrival, and 2%-3% is exempt from liability.When our company sends out goods, customers are asked to inspect the goods first and then sign for them.When you find that the quantity is incorrect or the product is damaged, please stop signing for it immediately and contact us as soon as possible.Contact our customer service staff for negotiation and do not sign blindly. All authorized signatures or signatures are deemed to be authorized by the consignee himself or herself.Thank you for your cooperation!